The Moon & Back Personalized Ornament newsvips

Prompt Shipping and Professional Packing

We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse personnel are expertly trained and will wrap your products according to our precise and precise specifications. Prior to shipping, your goods are carefully examined and secured. Everyday, we send to thousands of clients in different countries. Our commitment to become the largest online retailer in the world is shown by this. The warehouses and centers of distribution are in Europe, as well as the USA.

Note: Orders that contain more than one item will be assigned a different processing time for each item.

Prior to shipment, we inspect the ordered items thoroughly. Most orders are now shipped within 48 hrs. Expected delivery time is between 3 and 7 days.

Returns

The inventory is constantly changing and we cannot control it completely because of the fact that multiple stakeholders are involved, including our warehouse and factory. The actual stock levels can fluctuate at any moment. Please understand it may happen that your order may be out of stock once your order has been made.

The period of time is 30 days. If you don't receive the product within the 30 days period, we are not able to issue a refund or an exchange.

You can only return an item in the event that it is not used and still in the same condition the day you received it. It must also remain in the original packaging.